Privacy Policy

Emergency Plumbing & Restoration  (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or request our emergency plumbing services. By accessing our site or using our services, you agree to this policy. 

1. Information We Collect A. Personal Information You Provide
May include:

 • Name
• Phone number
• Email address
• Service address
• Details related to your plumbing service request B. Automatically Collected Information

May include:
• IP address
• Browser and device details
• Pages viewed and usage behavior
• Cookies and tracking data C. Service Information

Includes details related to appointments, estimates, invoices, and communication history. 

2. How We Use Your Information We use provided and collected information to:

 • Schedule and deliver emergency plumbing services
• Respond to inquiries and provide customer support
• Generate estimates, invoices, and service records
• Improve website performance and user experience
• Send service-related or optional promotional communications
• Support internal analytics and operational improvements
• Comply with applicable legal requirements 

3. Sharing Your Information We do not sell personal information.

We may share limited information with:

• Service providers that support business operations (software, payment systems, etc.)
• Licensed subcontractors only when necessary to complete a job
• Law enforcement or regulatory agencies as required by law
• Analytics and website performance tools (non-personal data) 

4. Cookies and Tracking We may use cookies and online tracking tools to:
• Enhance site functionality
• Analyze traffic patterns
• Improve user experience You may disable cookies in your browser, though some features may not function fully. 

5. Data Security We employ reasonable measures to safeguard your information. However, no online transmission or storage system can guarantee absolute security. 

6. Your Rights Depending on your location, you may have the right to:
• Request access to your personal data
• Request corrections to inaccurate data
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional communications
• Request limitations on how your information is used To submit a request, contact us through the general contact form on our website. 

7. Third-Party Websites Our website may link to external sites. We are not responsible for their privacy practices or content. Review their policies separately. 

8. Children’s Privacy We do not knowingly collect information from individuals under 

9. If such data is identified, it will be removed promptly. 

10. Updates to This Policy We may modify this Privacy Policy periodically. Updates will be posted with the revised effective date. Continued use of our site or services constitutes acceptance of the updated terms.